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kurume kasuri in motion

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    Event calendar

    If you don't see the calendar, please check here .

    FAQ

    What is the origin of the brand name "Giemon"?

    The founder of the Kurume Kasuri cloth we handle is a woman named Den Inoue.
    However, Kurume Kasuri was not created by Den Inoue alone; he had many collaborators.
    One of them is the inventor Hisashige Tanaka, nicknamed "Karakuri Giemon" and "Oriental Edison".
    There is an anecdote that his efforts led to the creation of kasuri with motifs of animals, plants and landscapes.
    Okamoto Shoten Co., Ltd. has decided to use Kurume Kasuri to create new fashion, so we named the brand "Giemon" in honor of Hisashige Tanaka, also known as Karakuri Giemon. .

    Are all the fabrics made in Japan?

    Yes, Kurume Kasuri fabrics are made in Fukuoka in Japan, woven in the southern Chikugo region of Fukuoka Prefecture.
    Some of the different materials and some wide fabrics are made overseas.

    Are all your products made in Japan?

    yes. With the exception of some accessories and sundries, all items are sewn in a workshop in Japan unless otherwise stated on the product page.

    Please tell me the width of Kurume Kasuri cloth.

    It will be about 36 to 38 cm.

    I am interested in Kurume Kasuri. Do you hold workshops?

    I'm sorry. Currently, we are developing with a small number of talented designers and staff, so it is difficult to hold workshops. Please check the event calendar and event articles.

    The size and color did not match. Can I return the product?

    We hope that you will like the Giemon products, but if it is difficult, you can return them.

    ■Customers who purchased at directly managed stores and physical stores. Please contact the store where you purchased the product.

    ■ Customers who purchased at the online shop

    If you wish to return an item, please be sure to send an email to info@giemon.com with the subject ***return request***.
    We will explain the procedure for returning the product.


    *****Conditions apply******
    ・If there is a problem with the product and you want to return it, please return it within 10 days after the product arrives.
    ・The customer is responsible for the return shipping fee for returned goods due to customer's convenience.
    ・Please refrain from returning the product if it is scratched or damaged due to the responsibility of the customer.
    ・Items that have a strong smell of perfume, cigarettes, etc., or items with pet hair or other stains on them cannot be returned.

    return address

    〒830-0017
    12-12 Hiyoshicho, Kurume City, Fukuoka Prefecture
    Okamoto Shoten Co., Ltd. Giemon Mail Order Return Section Nakagaki
    tel: 0942-32-6579
    Email: info@giemon.com

    ■ Payment for returns

    ■Customers who use cash on delivery, prepayment by bank transfer, or other electronic payment methods will be refunded the product price, excluding the shipping fee, transfer fee, and cash-on-delivery fee.

    ■Customers paying by credit card We will cancel the credit card payment.
    Depending on the customer's credit card closing date, if a charge has already been made, the credit card company will either refund or offset the charges on the next month's closing date.

    ********!Please be careful!For international shipping****************

    In the case of overseas shipment, VAT (import duty) may be charged upon return.
    I'm sorry, but if this happens, I will refund the difference after deducting it from the product price to be refunded.

    Is it possible to repair?

    Repairs are available for a fee.
    However, depending on the degree of damage, we may not be able to accept repairs.
    In addition, the repair fee will change depending on the repaired part and the degree of damage, so please send us a photo by e-mail first.

    info@giemon.com

    If you cannot distinguish from the photo, please send the actual item to the following address.

    〒830-0017
    12-12 Hiyoshicho, Kurume City, Fukuoka Prefecture
    Phone: 0942-32-6579
    Okamoto Shoten Co., Ltd. Online Shopping Division

    In addition, please understand that the return shipping fee will be borne by the customer regardless of whether it can be repaired or not.

    Is custom order possible?

    You can check about made-to-order (custom-made) on the Bespoke & OEM page below.

    >> Click here for more information <<

    ***We are currently receiving a large number of requests, so it may take some time to produce. ****

    I want to buy the fabric, is it possible?

    Giemon also sells fabrics for handicraft workers and traders.
    It is possible to sell from 1m unit. The selling price varies depending on the fabric, so please contact us by e-mail or phone for the product page that uses the fabric you want and the desired number of meters.

    E-mail: info@giemon.com
    Phone: 0942-32-6579

    The standard price is around 1,000 yen to 5,000 yen per meter (excluding tax and handwoven fabric).

    Is it possible to ship overseas?

    yes! We ship by EMS of Japan Post.
    Shipping costs vary depending on the delivery area and the weight of the purchased product, so please check the page below.

    >>Check here<<

    *For overseas shipments, the shipping fee is not automatically calculated at the time of purchase, but it will be displayed as [Free shipping], but we will measure the weight of the product and the country of delivery later and contact you with the official amount.
    If you would like to know the exact shipping cost before purchasing, please contact us at info@giemon.com with the "item you want to purchase", "quantity" and "shipping country".
    Also, this amount only includes the price of the product and the shipping fee, and VAT (import duty) may be charged upon receipt.
    In that case, please purchase after acknowledging that it will be borne by the customer.

    I would love to try on a product I saw online.

    If there is a directly managed store near you, we can send the products to you so that you can try them on.
    For a list of our retail outlets >> here <<
    Please feel free to contact us.

    Will you restock items that are out of stock?

    Depending on the product, even if the online stock is sold out, it may be in stock at the physical store and can be ordered, so please feel free to contact us.

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